Collected and analyzed data for various IT functions including help desk trouble ticket resolution, telephone line usage and long distance costs, PC repair costs. PERSONAL SUMMARY. Include the Skills section after experience. Implemented SCCM for servers and workstations management. Easily Editable & …   • &nbs... •  Strong team management skills with the abi... •  Effective communication skills and profici... •  Strong planning, execution, and analytical... •  Interface with rig contractor, operator and other service companies to improve efficiencies in drilling operations. How to write your own IT Manager resume? 1. Achieved a 12% efficiency gain within the Active Directory user group and security administration. Managed, designed, configured, and implemented new IT infrastructure for new buildings sites. Directly responsible for all core banking system applications and for the leadership and direction of a managed services staff of 8 supporting non-core systems. IT Infrastructure Security Specialist resume? How to write your own Sr. Summary : A highly motivated leader in IT services, with team work experience and exceptional business acumen offering key experiences in diverse range of technologies within multiple industry settings. To write great resume for manager, it infrastructure job, your resume must include: The section contact information is important in your manager, it infrastructure resume. The template must be suitable for the job position you are applying. Certifications Make Your IT Project Manager Resume Complete. Courses Agile Project Management training Project Management courses . Researched, evaluated, and assisted in implementation of an integrated IP telephony system, and achieved $50,000 in reduced project costs through effective vendor negotiations. Listing the right certifications is crucial for an IT project manager resume. Managed hardware personnel and ensured all hardware and telecommunications systems were operational. Praised for implementing project management and project delivery methodologies that increased productivity, profitability, and customer service, Recognized for achieving a 99% up time for the corporate-wide IT infrastructure. When listing skills on your manager, it infrastructure resume, remember always to be honest about your level of ability. Achieved record-breaking 98% uptime that exceeded internal SLA targets via new architecture design and implementation. Another Infrastructure Project Manager resume . Work directly with C-level management to create value, drive ROI, increase profitability, and reduce costs. Best IT Manager resume samples written by Resumeyard. Tightened the work in-take process and proved valuable in completing the cross-charge process. Directed IT Infrastructure operations according to executive strategies developed by partnering with corporate executive team and department heads. IT Infrastructure Manager Resume. Proactively and effectively managed day-to-day IT support requests and resolution workflow for technical operations issues. Manager Scientific Games International Bluegrass Lakes Parkway – Alpharetta, GA. Designed and executed project to replace legacy servers and incorporated them into a virtual platform, Architected the company's development infrastructure utilizing cloud computing resulting in future savings of $750,000 per year and achieving a more scalable solution to meet future business needs, Managed IT operations and infrastructure budgets and assets. © 2020 Job Hero Limited. Apply free to various It Infrainfrastructure Manager job openings ! IT Infrastructure Managers direct all aspects of information technology systems within an organization, including computer software, hardware, facilities, and security systems. Your journey to becoming an IT manager has, without a doubt, had both its good and tough times. Successfully Installed SCCM 2012 suite of software. Manage day-to-day computer and technical operations and staff functions for 4 branch locations and the wealth management division. 1. Managed all infrastructure projects for three clients. Created and implemented strategic implementation plan and upgrade paths for the migration of legacy core systems. Successful completion of South East Region Fiber Network (MAN) on time and under budget. It Infrastructure Manager Resume Examples. Oversee the MS Windows server, desktop, printer, and Network infrastructure. It Infrastructure Project Manager Resume Examples. Continually improve IT Infrastructure standards, policies, processes and procedures. It’s actually very simple. Assisted the QC and QA teams in testing products for Visa's secure file transfers which were written in-house, Secured all areas by installing cameras and Biometrics for access control with monitoring and alerts in place, Implemented and installed Exchange Server 2000 and supported the mail servers. Therefore, you want your resume to convey this about yourself. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, it infrastructure position you're applying to. ... •  Exceptional communication skills and prove... •  Strong verbal and written communication, c... •  Strong development skills in a Dynamic Pro... •  Managing prioritization of projects in alignment to the Business Strategy If you cannot design your model of IT infrastructure manager resume using software, we recommend you to find the free template on the internet with many designs you can choose.   •  Adopt a more holistic, unified approach to managing IT operations from a services perspective to significantly improve customer experience The recruiter has to be able to contact you ASAP if they like to offer you the job. Skills relevant to this position and found on sample resumes include upgrading aging technology platforms to next-generation hardware, such as Cisco UCS, the IBM X-series, and EMC XtremIO; and upgrading key software platforms to the latest versions to add functionality and end user services. It Infrainfrastructure Manager jobs in Singapore - Check out latest It Infrainfrastructure Manager job vacancies in Singapore with eligibility, salary, companies etc. Skills : Windows 7/10, Server 2008-2012, VMware VSphere Server,. Quickly Customize. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D.   •  Good problem & customer management Established security policies and procedures that encompassed redesign of the network infrastructure. Architected the expansion of virtual server environment, increasing application performance across the enterprise by 35% within the loan application processing application environment. Designed, directed and deployed a global award-winning voice and data infrastructure utilizing advanced technologies as part of overall strategy that upgraded company to 21st century infrastructure. IT infrastructure manager resume. Confidential, Mount Olive, NJ 1992-Present Regional Infrastructure Manager (2005-Present) Selected to assume responsibility for all regionally-based resources and infrastructure (end-user support and site based services) for Mars Inc. North American operations. The resume outlines the career of a Senior IT Manager with experience in Business Process Analysis. Top 8 it infrastructure manager resume samples In this file, you can ref resume materials for it infrastructure manager such as it infrastructure manager resume samples, it infrastructure manager resume writing tips, it infrastructure manager cover letters, it infrastructure manager interview questions with answers… All rights reserved. Designed and implemented ERP system. Coordinated and supervised ongoing technical operations and IT support initiatives for firm applications implementation projects. Completed knowledge transfer to outsourcing companies for the management of on/off-shore support models; established governance models to facilitate engagement and complete 235+ projects. Provided analytical support for Director of Information Technology, including planning, reporting, project management, customer service and billing. Troubleshooted network systems and recommended improvements to infrastructure. Revised technology plans and policies to address technology gaps regarding security hardening methodology and virtualization leading to an "excellent" IT rating from the Federal Bank IT examiner for IT systems, processes, and compliance. IT Infrastructure Project Managers document and adhere to project management plans to effectively administer projects.   •  Extensive experience coding in; Python, Shell, SQL and Power-shell Virtually eliminated long-distance telephone charges by implementing an Internet-based VoIP solution. Coordinate with departments and monitor all infrastructural facilities available for business personalities. Supported the entire IT enterprise, including corporate headquarters, training and service centers, factories, and global remote sales offices. Present the most important skills in your resume, there's a list of typical manager, it infrastructure skills: •  Work experience, software services and integration and API’s Therefore, rather than describing all your job duties, focus on those where you were in charge. 2. Representative Manager, IT Infrastructure resume experience can include: Make sure to make education a priority on your manager, it infrastructure resume. Manager, IT Infrastructure role is responsible for planning, procurement, organization, security, retail, finance, training, integration, database, wireless. An Infrastructure Manager CV should be written in ways where your expertise in IT and ability to lead an IT operations team will stand out. Promoted ITIL-based policies and procedures that addressed incident, problem and change management. Responsible for contracts, vendor negotiations, and bid proposals. This is why you need to provide your: The section work experience is an essential part of your manager, it infrastructure resume. Worked in conjunction with Network Manager responsible for EMEA and Asia Pacific region sites to deliver operational support, and drive global standards through all four of Harsco's business verticals; Infrastructure, Metals and Minerals, Rail and Industrials. Find out what is the best resume for you in our Ultimate Resume Format Guide. Collaborated with Sales and Marketing teams, SME on infrastructure project proposals. Translating all of your experiences on a resume is not an easy task. Assumed ownership of ongoing migrations of MS Exchange, SharePoint servers and other critical business applications in a private cloud, Managed diverse teams of highly talented engineers to deliver operational support to 70+ offices around the globe in a 24x7 operation, Spearheaded the global IT infrastructure projects during Crane's rapid expansion and established operations in the US and abroad, Implemented a methodological approach directly improving the SLAs across the board. Demonstrate the full extent of your expertise A job where you oversee a process to its smallest technical details will have recruiters looking for people who really know their stuff. You can select the combination of strict and creative resume since in IT company and becoming an IT manager you must … Executed migration, upgrade and deployment of 50 Blackberry devices and coordinated initial end-user training. Top 8 it infrastructure manager resume samples 1. IT Infrastructure Project Manager, 02/2013 to Current Epsilon – Irving, TX. infrastructure manager.   •  Experience in Integrating API’s, or exchange data through services or messaging Constructed a solid technical team with strong troubleshooting, integration, and implementation skills reducing customer and EDS costs associated with third party consultants. A well-certified candidate can be quite attractive. Reduced helpdesk service requests by 50 %. Created virtualization roadmap to reduce physical server count by 80% and save ongoing annual savings of $70,000 by the virtualization of 22 servers. Migrated end users from Microsoft Dynamics to SAP B1. Migrated T-1 circuits to cloud based VPN tunnels ( Meraki / Cisco Networks ). Championed implementation of Disaster Recovery procedures to reduce downtime that generated over $100K in annual savings. Infrastructure Manager Resume Statements Manage design, implementation and support of software prototyping tools, integrations systems and engineering labs for use by government defense department. Netzwerke, Firewalls, Server- und Storage Virtualisierung, Betrieb von Rechenzentren, Windows Server, Active Directory, Enterprise Cloud Lösungen), Tiefgehende Kenntnisse in Service Design und Service Transition, Projekterfahrung mit Cloud Plattformen, Cloud Services (IaaS, PaaS, SaaS) und Architekturen (z.B. Developed and supervised the development of reports, standards, documentation, and procedures to ensure effective utilization of Information Management resources. The project included migration of Windows AD, MS SQL 2005/2008 and MS Exchange 2010 servers. Designed and implemented Watchguard VPN's between 3 locations that provided a 50% increase in system performance between locations while saving the company 40% in yearly T1 costs. Microsoft Azure) im internationalen Umfeld, Kenntnisse im Bereich Microsoft im Enterprise Umfeld, Ausgeprägtes analytisches Denkvermögen und strukturiertes Handeln, Ausgezeichnete Präsentations- und Kommunikationsfähigkeiten in Englisch, Deutsch vorteilhaft, Written communications – the SDM needs to be able to write some very detailed and precise documents such as work instructions, as well as business-focused updates that go out to customers, Five (5) to ten (10) years with IT Technology (primarily server/san/appliances/load balancers/security/PCI, Managing business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation, Own the relationship with our business’s functional area leaders and is responsible for delivery of IT solutions to support the business functions the manager is aligned to, Migrate all new business acquisitions off current systems and into Forum’s enterprise environment; provide appropriate technology due diligence in advance of acquisition, Experience with ITIL, Incident, Problem and Change Management, Experience as a team lead or manager of technical staff, Ensure that investments and initiatives in project management services align with organizational strategy and priorities, Contribute to the development if IT departmental strategies and aligning them with the overall business strategy, Direct the continuous and secure operation, administration and maintenance of the networking server and voice infrastructure through the development of strategic plans and roadmaps, Assisting in budget management and purchase request generation, ITSM ticket management and delegation to appropriate staff. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, it infrastructure experience. Direct accountability for 80-100 associates and $15-$20 million budget. Skills in team management, project management, building and deploying servers, strategic planning, and expertise in operating systems and software (VM WARE, Solaris, and Backup Exec) should be stressed out. Enhanced productivity of IT Support by merging and extending infrastructure and support duties across US and Canadian sites.   •  Delivering Infrastructure capability transformation for the corporate IT Infrastructure with high availability, superior performanc... •  Strong management skills at a senior level... •  Excellent problem solving, planning, Decis... •  Demonstrated leadership, coaching, and tea... •  Evaluate information systems, platforms, and IT operating procedures to drive standardization and optimization across the organization Organize qualified and professional team and assist on business strategies and assist in career growth for individual.   •  Coordination and leading Infrastructure project delivery engineers IT Infrastructure Manager Resume Samples 4.6 (68 votes) for IT Infrastructure Manager Resume Samples. Depending on the company, an IT manager is sometimes called technology manager, technology lead, or IT lead. Infrastructure Manager-Systems Engineer Resume. Managed surveys and feedbacks received for customers to address problem areas and maximize satisfaction. Successfully completed the first of 4 migrations within project scope and budget. Create a Manager, IT Infrastructure Resume, In-depth knowledge of all procurement phases from analysis to implemented contract, Expert understanding of the IT Infrastructure, solutions, sourcing best-practise, A solid, and proven track record from preparing and executing RFx's, contract negotiations and reviews, and analysis within this category, Demonstrates an understanding of business and procurement operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively Applies strong business skills and strong business judgment, Selects and manages the staff and resources for Mainframe, Distributed Computing and Enterprise Storage teams. Manage US IT capital and expense budget. Drove development, integration testing, production, and implementation of infrastructure components, TIBCO, Windows 7 proof-of-concept, and HP/IBM hardware; directed a $1M annual budget. Successfully implemented and managed MPLS loop circuits between locations. Guide the recruiter to the conclusion that you are the best candidate for the it infrastructure manager job. Installed SCSM 2012 for managing IT Helpdesk ticketing solution. IT Infrastructure Manager - South East Region Major accomplishments: Developed in-depth project business cases for 12 separate operations. Instantly Download IT Infrastructure Manager Resume Template, Sample & Example in Microsoft Word (DOC), Apple Pages (pages) Format. Slashed HR cost by developing web site to manage intake of over 30,000 job applications. Improved manufacturing system security by leading implementation of segmented network and DMZ to isolate gel production system. Manage US Wintel Engineers and ServiceDesk staff. Built, configured and racked Dell, Tandem and IBM Servers and Cisco network devices and provided ongoing support. Directed initiative to improve the stability of the platform by integrating server and website monitoring, Increased production system's uptime by relocating equipment to secure data center and upgrading to Cisco firewalls, Implemented change control process to reduce errors and downtime, Developed and designed IT Infrastructure and Support departments to align with business needs and future growth, Designed and implement data centers, test labs and production rooms, working with builders from ground up, laying cables and installing racks and work centers as the build out progressed with security in mid at all times. Successfully migrated datacenter from Houston corporate office to cloud in Denver. Managed a $1 million IT operations budget for all hardware, software, and IT staffing requirements. Evaluate their usefulness and applicability to the Twitter environment and our customers, Knowledge of healthcare, publishing or education industry, Enhance and maintain IT Division standards and encourage refresher training to maintain Team Members’ competency levels, Manage overall capacity utilization of infrastructure environment ensuring it is optimized to meet business requirements, Work with the Department Head on the design, development and deployment of the appropriate network and server infrastructure to support business activities, Work with the managed service providers to ensure that the key metrics are met, Author/Review system control processes to ensure that the environment is managed in accordance with relevant regulatory requirements, Ensure all system control processes are followed and compliant with corporate policies, Ensure that all relevant documentation and diagrams are up to date, Collaborate with Business and IT leadership to determine and communicate vision, direction, and work priorities, and drive progress towards technology target roadmaps, Remove roadblocks, cultivate relationships, and effectively communicates across Enterprise at various levels of leadership, Ensure that sound agile project management, business analysis, and quality assurance processes are in place and practiced, Define a sustainable engagement process for project teams to work with Customer Technology Infrastructure, Conceive solution, build consensu, and execute solutions, Proactively recommend courses of action to maintain cost effectiveness and competitiveness; identify opportunities and recommend solutions for improving service efficiency and effectiveness, Proactively identify troublesome trends as they develop; analyze/predict trends and develop a long-range plan designed to resolve problems and prevent them from recurring, Ensure a stable production environment for applications being supported and reviews high impact outages to ensure the proper processes and procedures are in place to avoid future occurrences, Participate in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective, Effective writer that can convey complex technology topics in a meaningful and concise way to non-technical executives, Work closely with other IT SLT members to develop long-term plans for deployments and system improvements, Establishes and communicates a clear set of success criteria: team member’s performance, career development, and project performance, Working experience with configuring and deploying Windows\Linux based operating systems on Cisco and HP Proliant class processing platforms, Expert in hosting solutions both internal and external including familiarity with Cloud hosting types (on-prem and off-prem configurations), General staff management including hiring, reviews, development plans and terminations, Provide leadership of projects of medium to high complexity by influencing the commitment and technical growth (mentoring) of system professionals and the direction of application designs to ensure the successful achievement of qualify maintenance and development activities, Interaction/Communication - Interacts with others in a manner promoting individual fulfillment, teamwork and respect for others, Manage System Engineers in a multi-site medium-scale enterprise with Windows\LINUX operating systems and high-availability cluster configurations, Plan, implement, and configure Windows\Linux based operating systems, Extensive knowledge of existing industry standards, technologies, and operational norms. Objective : Looking to obtain a position with a progressive company where one can leverage technical training with leadership and management skills to make a positive contribution to the organization.Preparation and accountability are paramount to success in an organization, and background has equipped to join a successful team and build on it. Mitigated risk of data loss and met compliance requirements at remote sites by leading project to consolidate backups to central location. Reduced the number of email platforms by managing a project to migrate from Domino to Exchange365 cloud solution after acquisition. Explain your responsibilities Especially if you are aiming for a management position, you should be able to provide evidence of previous leadership experience. These include timely accurate status reporting, budgeting, estimating and scheduling tasks of medium to high complexity, and coordinating efforts of system professionals, Technical Tasks - Lead Project Reviews and Implementation Meetings for projects of medium to high complexity in a timely manner in accordance with department policies, procedures and standards, Confidence and credibility with excellent communication and relationship management skills with the ability to engage and influence senior level stakeholders, Prior management experience is desired, but not critical, as long as the incumbent has displayed sufficient leadership competencies, Escalating issues to management – To raise issues and get support from management business-case and financial management experience and training, Developing and maintaining strong collaborative, service oriented relationships with key business stakeholders, Working experience with Windows Server 2003/2008/2012, Active Directory, IIS, DNS, DHCP and HyperV, Working experience with VCE\VBLOCK\Cisco server platforms, management tools “insight manager / advanced ILO”, Related experience in environments designing, planning, and implementing solutions using the latest technology, Experience working with external vendors, negotiating services, and monitoring delivery of those services, Five (5) years’ experience managing large portfolios or operating budgets and delivering large scales IT Projects, Airline industry experience, including business process and supporting technology, Experience leading complex operations and strategic initiatives, Experience in leading projects and programs within and outside IT, as well as those that involved external providers, Leadership experience overseeing large technology projects from inception to implementation in an enterprise environment, Experience in technical delivery of large scale infrastructure projects with multiple dependencies across teams, including office build-outs or special events, Three (3) years’ experience in an IT/Business liaison role managing relationships with matrix partners, Information Technology experience working in an enterprise environment (500+ staff) with an emphasis in IT infrastructure, Strong advocate for process and technology improvement, Possess a strong work ethic and high level of professionalism with the ability to manage multiple projects simultaneously in a fast paced environment, More than 10 years of IT Infrastructure and IT Security, project, program, or portfolio management experience, Experience with architectural patterns of large, high-scale IT applications, Demonstrable experience as an IT Manager or similar role, Related experience in technology management, customer relationship management and staff management, Sustains personal energy, self-motivation and productivity and encourages good resilience in others, Experience defining and adhering to SLA’s, Motivating and developing staff - including vendors, Experiencing creating and adhering to department’s budget, Driving and understanding metrics –understand and use metrics constructively as a tool for service improvement, Hiring of and ongoing performance management of Infrastructure staff members, Working knowledge of risk management, standards, and policies formulation, Understanding of DevOps goals and the impact of DevOps to the build and release needs of the development and integration efforts, Working knowledge of multiple disciplines and technologies, Working with the Senior Manager IT Operations to create and communicate strategic technical direction, Understanding of code management, defect management, ticket, and project management tools, Understanding with both Agile and Waterfall project management processes, Managing and coordinating staff required for the achievement of the Company’s technology initiatives, operations, and functionality, Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met, Outstanding initiative, work ethic and attention to detail, Relationship building – Customer relationships nurturing and ongoing maintenance, Provide for professional or technical growth of team though assignment, mentoring, or training, Clear and concise communicator including public speaking, Work with peers and managed service providers in resolving issues, Practices “Management by Wandering Around;” takes the opportunity to get to know staff in “informal/impromptu” settings Dresses in a professional manner, Able to foster and build a collaborative working relationship with various stakeholders, Collaborative and creative approach to problem solving, Knowledge of systems and networking landscape, BSc/BA in Computer Science, Engineering or related field, Application and system monitoring tools (App Dynamics, New Relic, ThousandEyes, LogicMonitor), Remain current on industry best practices & emerging technologies.

it infrastructure manager resume

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